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Mercedes is towing vehicles due to a fault in the emergency call system
Mercedes is towing vehicles due to a fault in the emergency call system

Mercedes is towing vehicles due to a fault in the emergency call system

More than 1.3 million Mercedes Benz vehicles will be withdrawn, because the emergency call system can send the wrong location after the accident due to a software error.

The car manufacturer made that decision after the accident that happened in Europe when the automatic system sent the wrong location of the vehicle.

During the investigation that began in October 2019, more similar cases were discovered, but according to the company's spokesperson, none in the United States.

Mercedes will withdraw a large number of vehicles from 2016 to 2021, including the CLA, GLA, GLE, GLS, SLC, A, GT, C, E, S, CLS, SL, B, GLB, GLC and G classes.

Daimler has announced that it will also withdraw the Metris 2016-2020 and Sprinter 2019-2020 cars.

Mercedes-Benz announced that it will inform the affected owners and update the software systems free of charge.

The withdrawal of the car is expected to begin on April 6.

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